FAQs

Can I return the item if it doesn't work for me?

Please contact support@lovecrumble.co.uk to arrange an RMA number, and be given a return shipping label. Please then return your item.

Once inspected, your return will be refunded and a credit will automatically be applied to your original payment method within 7-10 business days.

How do I check the status of my order?

You will receive a receipt for your order immediately after you place it. Once your order has been shipped, you will receive a tracking number. You can use this number to check the status of your order on the Track Order page at any time.

Do you provide a quality guarantee for all the products being sold?

Yes, we offer a quality guarantee for all of our products. If you are not satisfied with the product or find any damages, please contact us immediately and we will do our best to address the issue and ensure your satisfaction

How can I get in contact with you?

You can contact us by support@lovecrumble.co.uk. You can also open a chat with us by clicking the link provided and let us know if you have any questions or concerns.

Do you offer a refund if I don't like the product?

Our Returns & Refunds Policy lasts 14 days after your order date.

To be eligible for a refund, your item(s) must be unused, unworn, unwashed, and in the same condition that you received it.

If you have ordered an incorrect size and would like a replacement, you will need to return the item first and then pay for the shipping cost of the correct item.

How do I order on your website?

To order on our website, simply select the offer above and click the 'Buy Now' button. Then, fill in your shipping and billing information. Your order will be shipped to you as soon as possible. Payment is secured by Paypal, Mastercard, Visa, and AMEX.